Question: How do I change my gym membership Pure Gym?

You can manage your full membership, including transferring your gym location, in your Member’s Area on the website. Simply head to your Member’s Area and go to “Packages and Upgrades”, you’ll be able to pick the gym you’d like to move to and the membership option that suits your needs.

How do I downgrade from PureGym Plus membership?

It’s really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! All you need to do is log into your Member’s Area, select the ‘Packages and Upgrades’ tile and follow the instructions.

How do I cancel PureGym plus?

Just log in to your Members Area, select ‘Your Profile’, then ‘Freezing or Cancelling’ and follow the instructions to freeze. If you are a Plus member you can freeze for up to 3 months in a 12 month period and the freeze will be applied from your next payment date.

Can I go to a different PureGym?

Yes. For a small supplement to your Core membership you’ll be able to gain access to other gyms at the same basic price as your home gym. … This will pull up a list of all the different gyms you’ll be able to access.

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How do I contact PureGym customer service?

You can contact us via email, or social, @puregym on Twitter and Facebook Messenger where we will be answering queries from 8am – 10pm, 7 days a week.

How do I cancel Pure Gym a month?

How do I Cancel My PureGym Membership?

  1. Get in touch with Member Services at and let them know you would like to cancel your membership. …
  2. Log into the Member’s Area linked here.
  3. Click the ‘profile’ tab.
  4. Scroll down to ‘Cancel Your Membership’ and select this option.

Can I change my PureGym pin?

Just log in to your Member’s Area using your email address and PIN to update and change whatever you like.

How do I cancel my pure membership?


  1. Go to “Settings” in the upper right corner of the page (next to your profile photo).
  2. Then click “Subscription” at the top left-hand side of the page.
  3. Cancel the subscription by following the on-screen instructions.

Can I just cancel my PureGym direct debit?

You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 4 working days for the bank to action this. Please call Member Services for options available to you or for any further information.

How do I cancel my gym membership?

In order to terminate a contract, many gyms require members to submit a notarized letter of cancellation. This is a letter signed by an official notary public. When writing the letter, be sure to include your name, address, email address, and phone number. You must also list your gym account number.

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How do I change my home gym?

Simply go to the Members’ Area, select ‘My membership’ and ‘Change additional gyms’. You will be able to use your ‘Home’ Gym immediately and your newly selected Extra Gyms typically within 20 minutes.

How many times a day can you go to PureGym?

Class booking rules

PureGym operates with a “three strikes” non-attendance rule, whereby three no-shows within a 28 day rolling period will result in an 8 day booking ban.

How many pure gyms are there in the UK?

Our Brands. PureGym is the UK’s largest private gym operator, both by number of gyms and members. As of 31 December 2020 the company operated 286 gyms.

How do I contact PureGym by email?

You can contact us via email, or social, @puregym on Twitter and Facebook Messenger where we will be answering queries 9am – 5pm Monday – Friday.

Is PureGym staffed overnight?

This time last year, Pure Gyms – another national 24-hour chain – ran just 12 outlets. By 2013, that will rise to 45. One in five Pure Gym users work out overnight; 15% use The Gym between 10pm and 6am.